1. Introduction

Welcome to RoadmapAI ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect information that you provide directly to us, including:

Account Information: Name, email address, and password when you create an account
Profile Information: Company name, job title, and profile picture
Payment Information: Billing address and payment method details (processed securely by our payment providers)
Feedback Data: Feature requests, roadmap items, and votes you submit or collect from your users
Communications: Emails, support tickets, and other correspondence with us

3. Information Collected Automatically

When you use our service, we automatically collect:

Log Data: IP address, browser type, operating system, referring URLs, and access times
Usage Data: Pages viewed, features used, and actions taken within the service
Device Information: Device type, unique device identifiers, and mobile network information
Cookies: We use cookies and similar technologies to maintain sessions and preferences

4. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices, updates, and support messages
Respond to your comments, questions, and customer service requests
Analyze usage patterns to improve user experience
Detect, prevent, and address technical issues and security threats
Comply with legal obligations

5. Information Sharing

We do not sell your personal information. We may share your information in the following situations:

Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, payment processing)
Legal Requirements: When required by law or to respond to legal process
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you have given us permission to share your information

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. When you delete your account, we will delete or anonymize your personal information within 30 days, unless retention is required by law.

8. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information
Object to or restrict certain processing of your data
Request portability of your data
Withdraw consent where processing is based on consent
Lodge a complaint with a supervisory authority

9. Third-Party Services

Our service integrates with third-party platforms such as Discord, Slack, and GitHub. When you connect these services, their respective privacy policies apply to the data they collect.

10. Children's Privacy

Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

11. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@theroadmapai.com
Website: https://theroadmapai.com