RoadmapAI
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Setup guide · ~2 minutes

How to connect Discord to RoadmapAI

Invite the RoadmapAI bot to your server, choose the channels it reads, and feature requests from your community land in your review queue on their own.

Before you start
  • ✓A RoadmapAI project (the free trial works)
  • ✓The "Manage Server" permission on the Discord server you want to connect

Step by step

  1. 1

    Open Integrations in your dashboard

    In RoadmapAI, pick your project and open Integrations from the sidebar. The Discord section is at the top.

  2. 2

    Click "Connect Discord"

    Discord opens and asks which server to add RoadmapAI to. Only servers where you have "Manage Server" are listed.

  3. 3

    Approve the bot permissions

    RoadmapAI asks to read messages, send messages and add reactions. It never deletes messages, bans users or reads DMs.

    Tip: Keep every permission ticked. Without "Send Messages" the bot can capture requests but cannot tell people it did.

  4. 4

    Pick the channels to listen to

    You are sent back to RoadmapAI with the Configure panel open. Tick the channels where people share ideas. The bot only reads the channels you pick.

    • •#feature-requests or #suggestions: always
    • •#feedback: yes, it mixes ideas with praise and the AI sorts them out
    • •#general: optional, catches ideas mentioned in passing
    • •#support and #off-topic: usually no, too noisy
  5. 5

    Choose what to capture

    Feature requests are on by default. Turn on bug reports too if you want them on the roadmap. With auto-approve, requests above the confidence you set go straight onto the board, skipping the review queue.

  6. 6

    Set up replies

    Pick a reply channel and decide when the bot answers: when it detects a request, when it is a duplicate, when you approve it, when it ships and when you decline it. Each message can be edited, and it can mention the author and link to the roadmap item.

    Example 
    Thanks @dana! "Dark mode" is on our roadmap now. Vote and follow it here: https://theroadmapai.com/r/acme/dark-mode
  7. 7

    Save and try it

    Click "Save settings". The bot picks up changes within a few seconds. Post "It would be great to export reports as CSV" in a monitored channel and it shows up under Inbox in your dashboard.

Use cases

A busy community feedback channel

Hundreds of messages a day, and a few of them are real ideas. RoadmapAI reads all of them and keeps only the requests.

What happens Any chance we could get a mobile app? Using the site on my phone is rough.
What RoadmapAI does Captured as "Mobile app" in your review queue, credited to the author.

Moderators adding requests by hand

Moderators (Manage Messages permission) can reply to any message with a mention to capture it, even in channels you do not monitor.

What happens @RoadmapAI feature (as a reply to someone's message)
What RoadmapAI does The message is added as a feature request and its author is credited. Add "review" to send it to the queue instead of the board.

Closing the loop when you ship

When an item moves to Completed, everyone who asked for it gets a reply, so your community sees that their ideas matter.

What happens You move "Dark mode" to Completed on the board.
What RoadmapAI does "@dana @sam Dark mode just shipped! Thanks for asking for it."

Troubleshooting

My channel is not in the list

The bot can only list channels it can see. Give the RoadmapAI role "View Channel" on it in Discord, then click the refresh button in Configure.

Nothing is being captured

Check that the server shows "Listening" in Integrations. If it says "Needs channels", open Configure and tick at least one channel. Messages from ignored users and bots are skipped.

The bot does not reply

Make sure the replies you want are turned on in Configure and that the bot has "Send Messages" in the reply channel.

Start free trial → About the Discord integration
Other setup guides
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