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Setup guide · ~2 minutes

How to connect Slack to RoadmapAI

Add RoadmapAI to your Slack workspace to capture requests from the channels you pick, answer people in the thread, and post roadmap updates to a channel for your team.

Before you start
  • ✓A RoadmapAI project (the free trial works)
  • ✓Permission to install apps in your Slack workspace (or an admin who approves it)

Step by step

  1. 1

    Open Integrations in your dashboard

    In RoadmapAI, open Integrations from the sidebar and find the Slack section.

  2. 2

    Click "Add to Slack"

    Slack asks which workspace to install RoadmapAI in. Pick it in the top-right corner and click "Allow".

    Tip: If your workspace needs admin approval for apps, Slack sends the request to your admins. Come back and click "Add to Slack" again once it is approved.

  3. 3

    Choose the channels to read

    Back in RoadmapAI, open Configure and pick the channels under "Channels to read". RoadmapAI reads new messages and thread replies there.

    • •Public channels: RoadmapAI joins them when you save
    • •Private channels: run /invite @RoadmapAI in the channel first, then click refresh
  4. 4

    Pick a channel for team updates (optional)

    Under "Post updates in", choose where your team hears about the roadmap. Then tick the updates you want: new requests, new ideas from your public roadmap, comments, reviews, status changes and shipped items.

    Example 
    ✨ New feature request
Export to CSV
> We need to export the roadmap to CSV for our board meeting.
From Dana · 92% confident · Review in inbox
  5. 5

    Set up replies in the thread

    Choose when RoadmapAI answers under the original message, mentioning its author: on detection, duplicate, approval, shipping or decline. They use the same messages as your Discord replies.

  6. 6

    Ignore your own team (optional)

    Add Slack display names under "Ignored members" so internal chatter never reaches the queue.

  7. 7

    Save and try it

    Click "Save settings" and post a request in one of the channels. It appears in your Inbox within seconds.

Use cases

Customer channels via Slack Connect

Many B2B teams share a channel with each customer. Read those channels and every request is logged with the customer who made it.

What happens Could we get SSO with Okta before our renewal?
What RoadmapAI does Captured as "Okta SSO". When it ships, RoadmapAI replies in the thread.

An internal #customer-feedback channel

Sales and support paste what customers asked for. RoadmapAI turns each post into a request and merges duplicates, so you see how many customers want the same thing.

What happens Third customer this week asking for a Zapier integration
What RoadmapAI does Counted as another vote on your existing "Zapier integration" item.

Roadmap updates for the team

Post status changes and shipped items in #product so everyone knows what moved, without opening the dashboard.

What happens "Dark mode" moves to Completed.
What RoadmapAI does "Shipped: Dark mode, requested by 14 people."

Troubleshooting

A private channel is missing

Apps cannot see private channels until invited. Run /invite @RoadmapAI in the channel, then refresh the list in Configure.

The workspace shows "Can't post"

The update channel was deleted, archived, or RoadmapAI was removed from it. Open Configure and pick the channel again.

It says to reconnect the workspace

Workspaces connected before message capture existed need to grant the new permission. Click "Reconnect" and approve.

Start free trial → About the Slack integration
Other setup guides
Discord GitHub Linear Intercom Email